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Arcteq Limited

“The support we have received has been fantastic, we are certain that the investment will open new doors in 2020.”

Rob Stratford

Arcteq Limited

Arcteq Limited, a respected engineering company in Grimsby, is experiencing a surge in job applications after investing more than £70,000 into its facilities. Directors Rob Stratford and Steve Wrightham recognised a hurdle that could potentially slow the growth of the business, and so they began working with the Humber Business Growth Hub’s #GrowMySME Programme.

In 2018, Arcteq had relocated to its own large facility on a prime Grimsby industrial estate, a site with huge potential and plentiful space for the business to develop. The company boasts Engie, Synthomer, and BOC as clients, and it was time for Rob and Steve to expand the workforce to accommodate increasing demand for services. However, the existing on-site staff facilities weren’t up to scratch and the Directors knew they needed to do something to entice potential employees to join the company.

Arcteq worked closely with Growth Hub Business Advisor, Kevin Franklin, who supported the business as part of the #GrowMySME Programme. Together, they completed a grant application, which would allow the business to expand and renovate the existing staff facilities. They developed business plans and forecasts, identified future growth opportunities and collated supporting evidence; the application was successful and Arcteq was awarded a grant with a total of £72,666 invested into the property.

Work has now been completed on the updated facilities, which includes a staff mess room and a brand new washroom. In addition to this, Arcteq also invested in new signage to enhance the business’ on-site impressions, and on security fencing. Arcteq are now receiving an increasing number of CVs from engineers across the Humber region who are eager to join the company. In recent months, the team has welcomed three new employees and has plans for further recruitment, as well as launching an apprenticeship programme in 2020.

Kevin and the #GrowMySME Programme are continuing to support Arcteq with ambitious growth plans, including achieving ISO 9001 accreditations by spring of 2020, and the development of a brand-new business, Quality Engineering Services Ltd (QES).

Steve said: “The Humber Business Growth Hub saw the potential not only in the Arcteq team, but also in the site – with the new link road being built – and investment opportunities on the Humber Gate Industrial Estate.

Rob added: “The support we have received has been fantastic, we are certain that the investment will open new doors in 2020.”

 

February 2020

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Petit Delight

“Kevin has been like a sounding board for our ideas for the website and marketing, contracts and hiring, creating a framework of what we can action right now and what we are planning for in the future.”
James and Elena Robinson

Petit Delight

Petit Delight, located in Cleethorpes’ popular Sea View Street, has been a much-loved brasserie and café in the resort for many years. In June 2019, it was taken over by James and Elena Robinson, who have firm ideas for the direction of the business and future of the venue.

Before buying the business, James was the Head Chef at Petit Delight and fully understands not only the ins-and-outs of the business, but the resort’s hospitality sector too. He had a vision for Petit Delight and as a new business owner, wanted support in moving forward, helping the business reach its full potential.

Kevin Franklin, Growth Hub Business Advisor at E-Factor Business, began working with James and the team, starting with an extensive feedback and planning session with all staff members. During the day-long workshop, employees were asked to share their opinions about different areas of the business to help James and Elena put practical steps in place to bring about significant changes and improvements to the day to day operations, as well as guide future developments and grow their vision.

From this, Kevin and James were able to work together on business plans for Petit Delight, assisting with forecasting and cash flow, marketing opportunities, recruitment and job creation. The goal is to ensure the running of Petit Delight remains sustainable for the long-term.

In October 2019, the Brasserie of Petit Delight underwent a significant refurbishment, complete with new menus and tableware to reflect the business’ vision. Plans are in place for the transformation of the first-floor function rooms and the introduction of a brand-new bar area.

Already, James has employed four new team members with more jobs being created in 2020. The staff will also undergo up-skilling and professional development as the business works with a local training provider.

After being referred by Kevin, James will be having 1-2-1 consultations with E-Factor’s specialist business advisor to the food sector under the GAIN project, whilst still having support and guidance from Kevin and the Humber Business Growth Hub and its #GrowMySME Programme.

James said: “Big changes were needed when we bought the business. What Kevin has helped us to do is find a way to speak openly about why we’re doing what we’re doing and what we’re doing it for. The feedback session was a great day, it brought out a lot of issues and ideas to consider, it felt like we were starting fresh from that day. We needed that time to stand still, be quiet and calm so we could focus on what we want to achieve.

“Kevin has been like a sounding board for our ideas for the website and marketing, contracts and hiring, creating a framework of what we can action right now and what we are planning for in the future.”

Kevin, Growth Hub Business Advisor, added: “It has been a pleasure working with James and Elena as part of the Growth Hub’s #GrowMySME Programme, to help develop their vision for Petit Delight.  Already having a strong business presence in the town, the new owners were keen to develop the business and ‘put their stamp’ on future developments with some fantastic ideas for new menus, staff training and development and fully utilising this wonderful, flexible venue.

“The workshop with staff was a very positive session, with staff fully engaged in providing feedback to some key questions relating to the current operation and their ideas and suggestions for moving the business forward. In fact, I was really surprised with their willingness to engage in this process and some of the really positive suggestions which will help James and Elena crystallise their plans for the future. Obviously, this is the start of their journey and I we will be meeting regularly as the business develops.”

 

January 2020

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Total Signs & Graphics

“We found a big gap in the market that we couldn’t fulfill at all, we needed to look at new machines, we wanted to expand our business and we approached the local advisor who came along to see us and everything went from there!”

James Cody, Total Signs & Graphics

Total Signs & Graphics

My name is James Cody I’m the operations director for Total Signs & Graphics. We’re a small size business with 13 employees, producing signage for products, graphics for small businesses and nationwide multinationals as well.

What did you need support with as a business before enrolling on the Business Growth Scheme?
We found a big gap in the market that we couldn’t fulfill at all, we needed to look at new machines, we wanted to expand our business and we approached the local advisor who came along to see us and everything went from there!

What support have you accessed through the #GrowMySME programme?
The support we’ve accessed has helped us to produce a business plan and our cashflow forecasts and everything we need set up to be able to take the grant money and to be able to buy a new machine for our business.

How has working with #GrowMySME opened up new opportunities for your business?
It has made a huge positive impact without the financial support, without the advice we wouldn’t be able to afford to do business, there’s no way we would be able to afford new machinery and take on more staff. So far we’ve taken on two members of staff, we’re looking to take a third member of staff at the start of next year. With the new machinery in the building, we’ll be able to train all staff, we’ll be able to access new markets we never thought would be attainable to us at all. We’ll be able to satisfy current customers with new products, we’ll be able to take on whole new projects. The project themselves would never have been able to complete them on time without having new machinery.

Would you recommend the #GrowMySME Programme to other businesses?
If you want to take further your business, speak to advisors. We know, we couldn’t have growth without the help from #GrowMySME.

How easy was the process?
There’s a very easy process, helped along by the advisors for the cashflow forecasts, looking at certain areas of the business and any improvements we could make, not much paperwork at all. It helped us learn a lot about our business as well, it’s another tangible benefit we found going through this.

What does the next 12 months hold for your business?
Expansion and expansion really at the moment. We’re getting into these new markets at the moment, working a lot more multi-nationally, looking to expand outside of the UK as well with products and services. Onwards and upwards. We’ll be speaking to him again hopefully in the next 12 to 18 months on the next level expansion. We’re not stopping now, we know this system works and we’ll keep going. #GrowMySME

 

December 2019

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Matt Vinyl Graphics

“Grow my SME helped us with the grant process, which has massively helped us progress a lot faster than what we would have without it. Having a grant has helped us move from a smaller building to a larger building that subsequently has led on to us needing more staff.”

Shaun Nicholson, Matt Vinyl Graphics

Matt Vinyl Graphics

I am Shaun Nicholson, I work for Matt Vinyl Graphics, I’m one of the directors of the company. We specialise in graphics for commercial vehicles but our work varies and ranges from anything from boats to planes really. We also do bespoke wallpapers.

How has working with #GrowMySME opened up new opportunities for your business?
#GrowMySME helped us with the grant process, which has massively helped us progress a lot faster than what we would have without it. Having a grant has helped us move from a smaller building to a larger building that subsequently has led on to us needing more staff, and we’ve taken on in the last couple of years another four staff, which from a small family run business is a massive jump for us. It has opened doors, to other customers, other types of work, and it has given us space and the area to grow and buy more machinery for what we need to do.

What support have you accessed through the #GrowMySME scheme?
Coming from a position where we never asked for external help, for a small business, to have access to the support and the services that #GrowMySME have given us, it’s invaluable really.

Have you attended any of the events or workshops?
It really helped us to understand the different platforms, the algorithms, what content we should be putting on, what works for us as a business, it helped us realise we don’t need every form of social media, just the ones that work for us. As a business, it’s definitely pushed us forwards.

Would you recommend the #GrowMySME scheme to other businesses?
I would definitely recommend the #GrowMySME scheme to other businesses.

What does the next 12 months hold for your business?
Moving forward to the next 12 months, I can see us using the services again. There are certain aspects of the business that we want to develop more and I do feel, with the help of #GrowMySME that the opportunities are there to grow.

 

December 2019

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Highfield House and Grounds

“We were successful with getting a huge grant application so we were really pleased with that. We’ve started work on that now, we’ll have a huge amount of accommodation here, our business will have grown from being a just venue to now being essentially a boutique hotel with loads of accommodation.”

Andy Lampard, Highfield House and Grounds

Highfield House and Grounds

I’m Andy Lampard, I run a company called the Highfield House and Grounds. We set up about 3/4 years ago, mainly doing weddings, and we’ve now grown, we’re growing / in the process of being a much larger venture.

What did you need support with as a business before enrolling on the Business Growth Scheme?
We were a very small enterprise beforehand, just really doing weddings and small events. I met with the Growth Scheme just purely by chance, we were actually hosting an event for them here, and I heard little insights as to how it could help, help us grow and helps us get on to grant schemes, to which we were really in need of.

Did you attend any other Business Growth Scheme events?
We attended another event and heard some fantastic speakers who let us know their kind of story and how they’ve grown and how they’ve utilised various different sort of aids from the government, the grants, the schemes and things like that, and it really inspired us to get going.

What support have you accessed through the #GrowMySME programme?
We’ve had personal support from Darren at #GrowMySME every step of the way through our grant scheme. We went for the RDP grant scheme first off which we regarded through on a very one-to-one basis and we were helped with working out our finances, working on our business plans, working out the applications for the grant itself.

How has working with #GrowMySME opened up new opportunities for your business?
We were successful with getting a huge grant application so we were really pleased with that. We’ve started work on that now, we’ll have a huge amount of accommodation here, our business will have grown from being a just venue to now being essentially a boutique hotel with loads of accommodation. We’re looking to employ more and more people to help us along the road and none of that would have been possible if we hadn’t have been for the successful grant and the successful help that we had from the Growth Scheme.

Would you recommend the #GrowMySME Programme to other businesses?
We come into contact with quite a lot of suppliers who are looking to grow and every time that we get into any business discussion I always pass on Darren’s email address or phone number. There’s so much that these guys can do for you if you look into it.

What does the next 12 months hold for your business?
Now that we’ve been successful with one grant, we’re now looking to undertake a couple of others.

 

December 2019

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North Lincs Structures

“We were successful in our grant application, we are waiting for a bit of a downturn in winter months so that we can start with the extension. This wouldn’t have been achievable if it wasn’t for the #GrowMySME scheme.”

Laura Matic, North Lincs Structures

North Lincs Structures

My name is Laura Matic, I’m from North Lincs Structures in Scunthorpe. We are a design and build company of structural steel products. Mainly buildings for industrial, agricultural, aviation purposes. We currently have 15 full-time staff and 3 part-time staff.

What did you need support with as a business before enrolling on the Business Growth Scheme?
Initially we wanted to extend the premises, we’ve expanded almost to 3 fold in the last 18 months, so we’ve rapidly run out of space for more staff, more machinery, just general requirements.

What support have you accessed through the #GrowMySME programme?
Having the Humber Growth’s help and having people to contact and be able to help with the process, get through the jargon and say “it’s easier to do it this way, it’s easier to do it that way, you don’t need to do that, or attach this” it made it more streamlined for us and less time consuming.

How has working with #GrowMySME opened up new opportunities for your business?
We were successful in our grant application, we are waiting for a bit of a downturn in winter months so that we can start with the extension. To have the support and the recommendations, and the help with the applications to point us in the right direction and what information you need to be successful was really helpful.

What does the next 12 months hold for your business?
In the coming few months we’re looking to expand the office of the business with new software, new hardware and take advantage of the new developments in the industry relating to the beam modeling that we do. I’m hoping that there will be other grants available for the hardware and software and/or the training and the upscaling of the workforce. #GrowMySME

 

December 2019

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